Allow us to review your current services, and management, and offer advice and plans to improve how you deal with your customers.
We can be engaged on any, or all, of the stages listed. We can run just one piece of the puzzle or the complete solution, end to end.
OCCM - OysterCCConsultants Management Services.
Finding the right person for the job is difficult, we all agree on that. When that person is integral to your success, as they need to manage your Contact Centre or Sales Team, then it's also crucial to make the right decision.
OysterCCConsultants can provide interim management whilst helping you to find that special someone. We will run your Contact Centre or Sales Team and also help to recruit our successor. You will have a short term, experienced manager, filling the gap, until the right person comes along to "save the day".
OCCO - OysterCCConsultants Outsourcing.
Are you considering an Outsourced service? Is it a short term "fill a gap", or strategic decision? Do you need an Outsourcer to help out for a defined period of time, or are you looking for a long term partnership that will help define your company's future?
OysterCCConsultants can provide both an interim solution, or an introduction to a partner that can provide a long term relationship. We know all of the large Outsourcers, and a number of the smaller ones too. Let us help you, to help yourself.
OCCP - OysterCCConsultants Project Management Services.
Finding a short term Project Manager, who is willing to go that extra mile, is almost impossible. When that person is integral to your success, as they need to manage your Contact Centre implementation, then it's also crucial to make the right decision.
OysterCCConsultants can provide experienced, professional, Project Managers who will see the job through whilst maintaining exceptional standards.
OCCS - OysterCCConsultants Sales Services.
"If you're not in Sales, you're in Sales Support", we've all heard that before! But the truth of the matter is, that some people are Salesmen, and some are not. Do you need someone to generate your sales but don't want to employ a Sales Team? Then OCCS is the choice for you.
OysterCCConsultants can provide a full sales service from Telephony based Salespeople, to Site visiting, on the road, Salesmen. They are available on a Full, or Part time basis, and can really make a difference to your business and its success.
Just about every other part of your business can be Outsourced so why not considering Outsourcing Sales too?
OCCT - OysterCCConsultants Training Services.
OysterCCConsultants can provide training for your Agents and Managers. We provide a complete range of bespoke training courses that can be run over a few hours, over a year, or over a career. Our vast array of people and experience means that we can provide trainers who have "been there and done it".
We can supply product and industry training, we can provide a one off course, or a career plan, the choice is yours.